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RSUPPORT tops Asian IoT remote support app market

Jeansun Kim  |  jeansun.kim@whowired.com
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듅씤 2015.01.16  10:30:31
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뼯 RSUPPORT CEO Seo Hyung-soo

As the new era of IoT dawns, remote support solution company RSUPPORT is getting noticed. The company has the highest market share in Asia with the only remote support product compatible with both iOS and Android system. 

RSUPPORT is focused on remote support apps for mobile devices. Its differentiated Remote Call Visual Pack is compatible with both Android based smartphones and tables and iOS based iPhone and iPad via WiFi, 3G, and LTE networks.

RSUPPORT has been growing as a global SW company claiming 70% of the Japanese remote support market category and topped the Asian market, raking in 21.5 billion won in sales and 6.4 billion won in operating revenue in 2013. Half of its sales come from exports to the global market such as the Americas, Japan, China, and France.

One official from RSUPPORT said that over 6,000 companies across the world, including Samsung Electronics, have remote support businesses. Currently, RSUPPORT is in talks with 6 IT companies including Xiaomi and Huawei. 

After it was listed on KOSDAQ in January last year, the company raised $2.5 million USD from four Japanese companies including NTT Docomo with $14 million USD (equivalent to 15 billion KRW) and one American company. Also, it garnered major clients such as NTT Docomo and Samsung Electronics. 

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